The Connected Customer
According to Sales Force:
80% of customers say the experience a company provides is as important as its products & services.
95% are more likely to stick with a company they trust.
67% will pay more for a great experience.
84% says being treated like a person, not a number, is very important to winning their business.
Customers now expect better experiences, trust, and to be treated like a person. This not only applies to business to customer experiences; it also applies equally to business to business experiences.
People need to be noticed and appreciated. Developing genuine interest and relationships with customers is expected in small to medium sized businesses.
Your customers’ experience is a top priority to get the most out of your business and livelihood. Creating lasting fulfilling relationships with your customers is our top priority.
SPECIAL INTEREST ANSWERING SERVICE